Q: Does Red Jacket offer shipping and handling discounts on multiple items?
A: Yes. We conveniently offer three quick and convenient shipping and handling options. Your total shipping and handling costs will be calculated at checkout based on the total cost of your order.
- Please allow one extra business day for orders received after 3 p.m.
- Deliveries outside the continental United States may be subject to import duties and taxes and are the responsibility of the recipient.
- Sales tax is charged for orders delivered to Illinois.
Q: What is Red Jacket’s return policy?
A: If you are not satisfied with your purchase for any reason, you may return it to us for an exchange or refund within 30 days of original purchase.
We will accept returns of unwashed, unworn, or defective merchandise for full refund or exchange within 30 days of original purchase. Returned merchandise must be accompanied by our Return/Exchange form. Any refunds requested will be made in the form of the original payment.
Download this return form and include it with your return items.
Q: How does Red Jacket protect my information?
A: In addition to our secure, reliable checkout, we consider your privacy of the utmost importance. For that reason, we will not sell, rent, or give your name or address to anyone. We do not collect any personal information that you do not voluntarily and knowingly provide to us.
Q: Does Red Jacket ship to addresses outside the United States?
A: Currently, Red Jacket does not offer direct shipping to international addresses.
For further international inquiries, please submit your questions to us through the form located in the Contact section and a Red Jacket customer service representative will follow up with you directly.